Strategies For Managing Remote and Hybrid Workplaces

In the wake of the COVID-19 pandemic, many companies shifted towards remote and hybrid workplaces. This was a necessity due to social distancing requirements at the time. Now, many workplaces have continued offering this as a more flexible working arrangement for their employees.

A report by the McKinsey Global Institute in February 2022 found that hybrid work is likely to continue to be a significant trend in the future. Results showed around 20-25% (which is equivalent to 1 x Day per week) of workdays expected to be spent working remotely. 

The rise of the remote and hybrid workplaces has brought a lot of changes to the way we work. This includes how we engage with colleagues, stay productive, and manage our time. While there are many benefits to working from home, there are also unique challenges to overcome, such as isolation, a lack of structure and a weakening of organisational culture.

Here in Australia, we have the highest percentage of hybrid workers (34%) compared with those in the US, UK and Canada (with an average of 29%), according to the Reinventing Work Report published by Adaptavist in September 2022. Slightly more Australian workplaces were also offering hybrid options to staff (50%) compared with international organisations (with an average of 44%).

Benefits of Remote and Hybrid Workplaces:

Increased Flexibility: One of the biggest benefits of remote and hybrid workplaces is increased flexibility. Employees can work from anywhere, at any time, allowing them to balance their work and personal lives more effectively.

Reduced Costs: Remote and hybrid workplaces can also lead to cost savings for companies. Office space, utilities, and other overhead costs can be significantly reduced or even eliminated.

Improved Productivity: Studies have shown that remote workers are often more productive than their in-office counterparts. Without the distractions of a busy office environment, employees can focus on their work and complete tasks more efficiently.

Expanded Talent Pool: With remote work, companies can expand their talent pool beyond their local area, allowing them to recruit and hire top talent from anywhere in the world.

Environmental Benefits: Remote and hybrid workplaces can also have environmental benefits, as it reduces commuting and transportation-related emissions.

Nearly two-thirds of workers think they should be allowed to choose where they work, with 59% preferring either a hybrid working model or full-time remote. – Reinventing Work Report published by Adaptavist

Challenges of Remote and Hybrid Workplaces:

Communication: Effective communication can be a challenge in remote and hybrid workplaces. Without face-to-face interaction, it can be difficult to build relationships and collaborate effectively.

Technology Issues: Remote workers require reliable technology to stay connected and productive, which can be a challenge for both employees and companies.

Potential for Isolation: Remote workers may experience feelings of isolation and disconnection from their colleagues and the company culture, leading to decreased job satisfaction and productivity.

Management Challenges: Managing a remote team requires a different set of skills and strategies than managing an in-person team. Managers must find new ways to motivate and engage their team members.

Security Risks: Remote work can create security risks for companies, as employees may use unsecured networks or devices that are vulnerable to cyberattacks.

While remote and hybrid workplaces can offer many benefits, it also presents unique challenges that must be addressed. Companies must find ways to effectively communicate and collaborate in a remote environment, while also providing the necessary technology and support for their employees. With careful planning and attention to these challenges, however, companies can create a successful hybrid or remote work arrangement that benefits both employees and the organisation as a whole.

Around half of the survey respondents think the long-term impact of hybrid and remote work will be positive, with only 22% feeling that the long-term consequences will be entirely negative – Reinventing Work Report published by Adaptavist

Strategies to Improve Engagement and Productivity in Remote and Hybrid Workplaces

Communicate Effectively – Communication is key to building relationships and maintaining a productive work environment, especially when working remotely. Ensure that there are open channels of communication between colleagues and managers, and that everyone is on the same page. Use tools such as video conferencing, chat, and email to stay connected, and establish regular check-ins and meeting rhythms to ensure everyone is up-to-date on projects and tasks.

Set Clear Expectations – Setting clear expectations and goals is crucial to ensure everyone knows what is expected of them. Create a Management Accountability Plan that outlines priorities and deadlines, and make sure that everyone understands their responsibilities. This will help employees to stay focused, motivated, and accountable for their work.

Build Trust and Connection – One of the biggest challenges of working remotely is the lack of social interaction and the potential for isolation. Build trust and connection by engaging in team-building activities, such as virtual happy hours or team games. Encourage open communication and collaboration, and provide opportunities for employees to connect and share their experiences.

Foster a Positive Company Culture – Creating a positive company culture is important in any workplace, but it is especially important in hybrid or remote work environments. Show appreciation for your employees’ hard work and achievements, and promote a work-life balance that allows employees to recharge and focus on their personal lives. Encourage employees to take breaks and disconnect from work when needed to avoid burnout.

Provide the Necessary Tools and Resources – Remote workers require reliable technology and resources to be productive and engaged. Ensure that employees have the necessary tools and support to do their job effectively. This includes access to high-speed internet, hardware such as laptops and monitors, and software such as collaboration tools and project management systems.

Encourage Personal Development – Encourage personal development and learning opportunities for employees. This can include providing access to online courses, books, workshops, or training programs. By investing in your employees’ personal and professional growth, you can help them feel more engaged and valued.

Hours worked are no longer the marker of productivity for the majority of the workforce. Only 19% of those surveyed think productivity should be measured based on the number of hours worked. In contrast, 58% think the true measure of productivity is the quality of work produced. – Reinventing Work Report published by Adaptavist

A final finding I want to include from the Reinventing Work Report published by Adaptavist, is a question they asked the respondents: “If you could tell your company/manager three things that you need, what would they be?”

The results will give you an insight into what your people really need, to become more engaged, productive and happy. 

Remote and hybrid workplaces can be challenging, and definitely not for every company. The strategies above are all key components of working towards a successful flexible arrangement with your employees and creating a more engaging and productive work environment. By investing in your employees’ well-being and success, you can create a positive and thriving workplace, no matter where your team is located.

If you are looking to align your remote teams and scale your business, get in touch with the team at Strategy & Execution to discuss customised virtual workshops and programs.  

TED BONEL, SCALING UP COACH – STRATEGY & EXECUTION BUSINESS ADVISORS

Need assistance to help your team achieve your objectives to grow your business? Contact me at tedb@strategyandexecution.com.au to schedule a free 30-minute discovery meeting.

ABOUT STRATEGY & EXECUTION

We have been providing organisations and their leaders with facilitation support and executive education focused on strategy development and strategy execution for more than 20 years. Using business models such as Scaling Up, Exponential Organizations, E-Myth Mastery, Outthinker etc, we support organisations seeking to create or refine excellent strategies and execute them quickly and effectively.

Our expertise is based on a mixture of wide business experience, effective tools as well as a great deal of consulting and executive education. Our approach to working with clients is as unique as our specialist focus. We always seek to challenge our clients’ thinking – but equally are unafraid to roll up our sleeves and help execute the ideas we help generate. Learn more about us here or view our upcoming workshops and events.

If you are preparing for strategy development and/or a strategy implementation challenge and are committed to creating value for your organisation, we look forward to hearing from you. Contact us now